You run the practice. We run the AI.
Your overdue list stops being a stack of sticky notes. BrightChair shows you every patient who is past due, writes each one a message with their name, their provider and the service they're actually overdue for, and you send the batch in one sitting. It's not an EHR and it doesn't touch your PMS.
14 days free · Cancel before day 15 and you won't be charged · Your PMS stays exactly as it is
Your recall list shouldn't live in someone's head.
The backlog isn't a mystery — it's a list nobody has time to work. BrightChair does the part that eats the afternoon: finding who's due and writing what to say to each of them. Your front desk still presses send.
Said plainly: BrightChair finds and writes. A human at your desk sends. Scheduled, unattended sending is on the build list and is not in the product today — the recall screen says so too. If a page ever tells you otherwise, the page is wrong.
Everything a dental front desk needs. In one tool.
Built for general dentistry, orthodontics, specialty practices, and DSOs.
Nobody has to work the overdue list by hand
Set your recall interval once. BrightChair sorts every patient by how far past due they are and writes each one their own message. Your desk reviews the batch and sends it — in minutes, not an afternoon of voicemails.
"I'll think about it" stops disappearing
Patients who were shown a plan and didn't book stay on a list with the plan attached, so following up is a two-minute job. Say the intent — post-crown care, broken appointment, hygiene overdue — and the message comes back written for you to send.
Replies come back to the practice, not to a personal phone
A patient answers and it lands in their own thread inside BrightChair, next to their record. Whoever is at the desk can pick it up. No screenshots forwarded around, nothing lost in someone's texts.
You stop forgetting to ask for the review
After a visit, the ask is already written with the patient's name and what they came in for, ready to send with your Google link in it. It goes when someone at the desk sends it — never on its own.
The patients who quietly stopped coming get found
Filter your list to anyone last seen 12, 18 or 24 months ago — the people nobody thinks to call because they aren't on any schedule. Write the batch once, review it, send it.
One screen instead of opening the PMS
Today's schedule, who's overdue, and what's been sent — in one view you can read from the front desk without a PMS login. It's read-only reporting: BrightChair never writes back into your practice software.
Where BrightChair sits next to the incumbents.
Nobody has switched to us — we have no customers. This is a feature comparison, not a migration story. Competitor pricing from publicly listed plans (Capterra/G2, checked April 2026); confirm it with the vendor before you decide.
| Feature | BrightChair | Lighthouse 360 | Weave |
|---|---|---|---|
| Overdue list found and every message written for you | Yes | Yes | Yes |
| Treatment plans stay attached to the patient | Yes | No | No |
| Review ask written with the patient and the visit in it | Yes | Yes | Yes |
| Replies land in the patient thread, not a personal phone | Yes | No | Add-on |
| Starting price (solo practice) | $149/mo | $299+/mo | $400+/mo |
Watch an after-hours patient become a booked exam.
No slideshow. The call your front desk missed — answered, booked, and reviewed, all in one patient record.
Simulated illustration of product behavior.
Simple pricing. No per-location surprises.
14-day free trial on every plan. Cancel anytime.
- 1 chair / 1 provider
- Your overdue list, sorted, with every message written
- Lapsed-patient filter (12 / 18 / 24 months)
- Patient replies land in their thread, not a personal phone
- The review ask, written for you to send
- Cancel anytime
- Up to 3 chairs / providers
- Everything in Solo
- Treatment plans stay attached to the patient, so nothing gets dropped
- Patient names, DOB and phone are stripped before any AI sees the text
- Email support from the person who built it
- Unlimited chairs & providers
- Everything in Practice
- Each location's overdue list kept separate
- We set your locations up with you on a call, and import the first list for you
Not offered on any tier today: single sign-on, audit logs, and seat/role management. They aren't built, so we don't sell them.
Start Free TrialStraight answers, before you put a card in.
Where the answer is "not yet," we say that.
What actually happens after you sign up.
Including the parts a human has to do. There is no integration project here.
Day 1 — a call with Steve
Twenty minutes. He gets your recall interval, your providers, and your Google review link, and walks the export out of your PMS with you. You do not have to work out the CSV on your own.
Day 1 — your list loads
The patient list comes in and BrightChair immediately shows you who is overdue and by how long, sorted worst-first. Nothing is sent yet — this screen is just the backlog, in order.
Day 2 — your first batch
Pick ten patients. Read the ten messages it wrote. Change the wording until it sounds like your practice — it keeps your tone from there. Press send once. That's the whole workflow you'll use every week.
The rest of the week — replies
Answers land in each patient's thread inside BrightChair, next to their record, where whoever is on the desk can pick them up. Nothing goes to a personal phone. Nothing goes out that a person didn't send.
Questions, answered.
Does BrightChair integrate with my practice management software?
Not directly, and it never writes back into it. You export a patient list from Dentrix, Eaglesoft, Carestream or Open Dental and bring the file in — Steve will do that with you on the setup call. A native two-way integration does not exist today.
Is patient data secure?
Data is encrypted in transit (TLS 1.3) and at rest, and patient names, dates of birth, phone numbers and addresses are stripped out before any text reaches the AI. What we will not tell you is that we are HIPAA certified — we hold no attestation and have no BAA process running today. If a signed BAA is a condition of purchase for you, we are not ready for you yet.
How do patients receive recall messages?
A message goes when someone at your desk sends it — BrightChair never messages a patient on its own. It lands in that patient's thread, and their reply comes back to the same place inside BrightChair rather than to anyone's personal phone. Scheduled unattended sending is on the build list and is not in the product today.
Will automated messages sound impersonal?
You decide. Each message is written with that patient's name, their provider and the specific service they are overdue for — then you read it and change anything you want before it goes. Edit a few and it keeps your practice's wording from there.
Can I cancel anytime?
Yes. Month-to-month, no annual contract. Export your patient communication history and configuration before you leave.
Lapsed patients are sitting in your list right now.
BrightChair finds them and writes each one their message. Your desk presses send. 14 days free, no setup fee, and Steve does the first import with you.